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Cancellation Policy

Your time is precious, and so is ours. To honour the energy, preparation, and sacred space that goes into every session, the following cancellation policy applies:

Notice Requirements for Booked Sessions:

  • 24 hours' notice: You may cancel or reschedule at no cost.
  • 12–24 hours' notice: You are eligible for a 50% refund of your session fee.
  • Less than 12 hours' notice: Unfortunately, no refund is available for cancellations made within 12 hours of your scheduled appointment.

This applies to all paid sessions due to the time and energetic space reserved specifically for you, which often cannot be re-filled at short notice.

Embodiment Session (Initial Consultation) Policy

Embodiment Sessions are a one-time, 30-minute video consultation held via Zoom — created as a heart-led, sacred space to explore if the offerings at Somatic Body are right for you at this point in your journey.

While this session is complimentary, it is also a time and energy commitment held especially for you.

Please note the following:

  • Only book if you are genuinely open to deep, cyclical healing and transformation.
  • This is unpaid time that Shannon holds for you with care and intention.
  • If you do not attend, the future cost of booking an Embodiment Session will be $50.00 AUD.
  • If you fail to complete the pre-session intake form (included in your confirmation email) at least 12 hours prior to your appointment, the session will be cancelled.

Your clarity and presence is deeply respected and required for the space to serve you fully.

Feeling Unwell?

If you're experiencing illness or an unexpected situation arises, please reach out as soon as possible. While our cancellation policies still apply, we always aim to be compassionate and fair — especially when communication is clear and respectful.

How to Cancel or Reschedule:

You will receive a confirmation and reminder email with a 'cancellation' link near the bottom — you may use this to modify or cancel your booking.

If this is not possible, or if you need to request a different time, please email Shannon directly at: shannon@somaticbody.com.au

Be sure to include your full name, appointment time/date, and your request.

Thank you for honouring these sacred boundaries. They protect the energetic integrity of this work and help ensure that every woman who enters this space feels seen, held, and respected.

Please also see our Terms & Conditions for further information.