The fine print

Terms

These terms are the agreement between you and Shannon Harrison, trading as Somatic Body. They apply to every session, program (including the Lila Journey), community space and service you book or join, and to this website. By booking or attending, you agree to them.

This work supports, not replaces, medical care

Somatic and energetic practices are complementary. They don't diagnose or treat medical or mental health conditions, and they're not a substitute for your doctor, psychologist or other health professionals. Please keep seeing them, and let Shannon know about anything relevant to your health.

If you're in crisis or at risk of harm, please call 000, or Lifeline on 13 11 14 (24/7).

Choosing to work together

Shannon may decline or end services at any time when she feels it's professionally necessary. This protects the safety, ethics and mutual respect of the space for everyone.

Health and safety

If you have flu-like symptoms, a fever or anything contagious, please reschedule. Shannon will do the same. Practitioners' medical history and vaccination status (for example COVID-19, rubella, measles or whooping cough) are kept private. As with any in-person health and wellness service, there's some risk of exposure to illness, and by booking you accept that risk.

Your rights and our responsibility

Nothing in these terms limits your rights under the Australian Consumer Law. Beyond those rights, and to the extent the law allows, Somatic Body, its practitioners and collaborators aren't liable for loss, injury or damage connected with the risks described above.

Changes

These terms may be updated from time to time. The date at the top of this page shows the latest version, and the version in place when you book is the one that applies to that booking.

Payments

Prices are in Australian dollars. Payments are made online through the secure checkout in our booking system (Cliniko, with payments processed by Stripe), unless something else has been agreed. Your card details go straight to Stripe and are never stored by Somatic Body.

Accepted payment methods:

• Visa and Mastercard (including most debit cards)
• American Express
• Apple Pay and Google Pay

Bank transfer

Prefer to pay by bank transfer? Email shannon@somaticbody.com.au at least 24 hours before your session. You'll receive an invoice with the details. Your payment needs to clear, and a receipt be sent, before the session begins.

Programs

Programs such as the Lila Journey can be paid in full or with a payment plan. Your payment schedule is confirmed in writing when you enrol.

Cancellations and changes

Every session is time and space held just for you, and it often can't be filled at short notice. So for paid sessions:

• 24 hours' notice or more: cancel or reschedule at no cost.
• Less than 24 hours' notice: the session fee isn't refunded.

The free Embodiment Session

Your Embodiment Session is a free online call to feel into whether this work is right for you now. It's still time Shannon holds for you with care, so:

• Please book only if you're genuinely open to this kind of deep, cyclical work.
• Complete the intake form in your confirmation email at least 24 hours before. Otherwise the session will be cancelled.
• If you don't attend, any future Embodiment Session costs $50.

Feeling unwell, or something comes up?

Please get in touch as soon as you can. The policy above still applies, but clear, kind communication is always met with compassion and fairness.

If Shannon needs to cancel

You'll be offered a new time or a full refund, whichever you prefer.

How to cancel or reschedule

Use the cancellation link near the bottom of your confirmation or reminder email. If that doesn't work, or you'd like a different time, email shannon@somaticbody.com.au with your full name, your appointment date and time, and what you'd like to change.

Privacy

Your privacy is sacred. Somatic Body handles your personal information in line with the Australian Privacy Principles in the Privacy Act 1988.

What's collected

• Your name and contact details.
• Booking and payment details.
• Health information you choose to share in intake forms and sessions.
• Your answers to forms on this website (for example the Circle application, Lila waitlist or a Womb Hara enquiry).
• Your email address and quiz result, if you sign up for emails or take the quiz.

Why

To give you safe, well-informed care; to manage bookings and payments; to reply to you; and to send the emails you've signed up for. Your information is never sold.

Who helps hold it

A few trusted services help run Somatic Body: Cliniko (bookings, intake forms and client records), Stripe (card payments), Mailchimp (emails), Netlify (this website and its forms) and Zoom (online sessions). Some of these may store information outside Australia, for example in the United States.

When it might be shared

Your information stays confidential, except when:

• the law requires it;
• there's a reasonable concern for your safety or someone else's, including a risk of harm or self-harm; or
• it's needed to deal with a serious breach of these terms.

Consent and what you share

Informed consent is given through your intake forms before your first session, and no session begins without it. You're always free not to share something. Sharing your full health history does help Shannon keep your sessions safe and right for you.

Emails

You'll only receive emails you've signed up for. Every email has an unsubscribe link, and you can leave any time.

This website

This site doesn't use advertising or tracking cookies. Its fonts load from Google Fonts, which means Google receives your IP address. The booking calendar is provided by Cliniko, which may use its own cookies to make booking work.

Keeping it safe, and your access

Your information is stored securely and kept only as long as it's needed, or as long as the law requires for health records. You can ask to see or correct the information held about you at any time.

Practitioner privacy

Practitioners have a right to privacy too, including their own medical history and vaccination status. Every relationship within Somatic Body rests on mutual respect, boundaries and trust.

Questions or concerns

Email shannon@somaticbody.com.au with any question or concern about your information. Every concern is taken seriously, and you'll receive a response within 30 days.